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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kvng_rock_ 24

November 15, 2025

5  out of  5
rating by Kvng_rock_ 24
"Cesar was very helpful and made things really easy for me"
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omar Acosta

November 15, 2025

5  out of  5
rating by omar Acosta
"Cesar was great he was super helpful definitely recommend this location to others!!"
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Jessica Nigrelli

November 14, 2025

5  out of  5
rating by Jessica Nigrelli
"Cesar went about and beyond and highly exceeded my expectations!!!"
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Star

November 11, 2025

5  out of  5
rating by Star
"Ceasar went above and beyond and exceeded our expectations to make sure we got the coverage we needed at an affordable rate!!!"
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Sequan Lester

November 10, 2025

5  out of  5
rating by Sequan Lester
"Cesar took the time to help me very professional and on point he is a great State Farm agent"
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shirdine harris

November 6, 2025

5  out of  5
rating by shirdine harris
"Thank you so very much for listening and being so patient CESAR💕🥰"
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q Iza

November 5, 2025

5  out of  5
rating by q Iza
"Customer service and response time always top notch. They take the time to explain options to auto and homeowners policies without being pushy.Their staff is always very receptive to all inquires. Thank you!"
We responded:
"Thank you so much, Q Iza! We’re thrilled to hear you appreciate our customer service and the way we take the time to explain your options. Providing clear, pressure-free guidance is very important to us. We truly value your kind words and look forward to continuing to assist you with your auto and homeowners policies!"
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Alice Battle

November 5, 2025

5  out of  5
rating by Alice Battle
"Cesar and Malik did an amazing 👏 🤩 and super great job assisting me with my policies today. They are very professional and very polite. The most friendly set of agents. I'm so happy to have them as my agent! ;-) 😉"
We responded:
"Thank you so much, Alice! Cesar and Malik are thrilled to hear your kind words—they truly strive to make every experience professional, friendly, and hassle-free. We're delighted to have you as part of our insurance family and look forward to protecting what matters most to you with the best care and great prices! 😊👏😉"
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Jazmin Lopez

October 29, 2025

5  out of  5
rating by Jazmin Lopez
"Cesar Acosta was polite, patient, and very sincere. It was my first time getting insurance, and he made the process super easy to understand. He was respectful, understanding, and really took the time to make sure I got the best prices and coverage for what I needed. I speak Spanish, and he was able to communicate and translate everything perfectly, which made me feel even more comfortable. Truly one of the best customer service experiences I’ve ever had!"
We responded:
"Thank you so much, Jazmin! We're delighted that Cesar made your first insurance experience smooth and comfortable, especially by bridging the language gap with care and patience. Helping you find the perfect coverage while making you feel understood is exactly what we strive for. Your kind words inspire us to keep delivering service that feels like a conversation with a trusted friend. Welcome to the family!"
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Mary A. Ousset

October 29, 2025

5  out of  5
rating by Mary A. Ousset
"Cesar was amazing! He really took time to help me understand everything I needed as far as my insurance policy and the coverage that made the most sense for me personally. He was highly personable and enjoyable! I had several questions and he was very patient and helpful! Definitely recommend working with him!"
We responded:
"Thank you so much, Mary! We're thrilled to hear that Cesar took the time to guide you through your insurance options with patience and care. Making sure you feel confident and informed is our top priority. We truly appreciate your recommendation and look forward to supporting you whenever you need us!"
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Vanessa Battle

October 28, 2025

5  out of  5
rating by Vanessa Battle
"Cesar performed an awesome job helping me with switching my car and home owner's insurance to State Farm. He was very patient, kind, friendly, knowledgeable and helpful in explaining everything that I needed to know. He also gave me the option of getting a life insurance policy on my son. It was at a great price so I jumped right on it. It was a joy speaking to Cesar today. I look forward to speaking with him on any future insurance needs."
We responded:
"Thank you so much, Vanessa! We're delighted that Cesar could make the switch to State Farm smooth and easy for you. His patience, knowledge, and friendly approach truly shine when helping clients like you find the best coverage at great prices. We're especially glad you found the life insurance option for your son valuable. It’s been a pleasure assisting you, and we look forward to being your trusted insurance partner for years to come!"
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Patricia Lopez

October 26, 2025

5  out of  5
rating by Patricia Lopez
"Cesar was awesome to work with! He made the whole process super easy. I felt like he genuinely cared about finding the best coverage for my needs. Very grateful for this State Farm family."
We responded:
"Thank you so much, Patricia! We're thrilled to hear that Cesar made the process easy and truly cared about finding the best coverage for you. Being part of your insurance journey means the world to us, and we’re grateful to have you as part of our State Farm family. We’re here for you anytime you need us!"
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Lisa Hinzman

October 9, 2025

5  out of  5
rating by Lisa Hinzman
"Malik was available to speak with at whatever time was good for me. He was easy to talk with and listened to me when I spoke. Very personable, feel like I'm talking to a friend."
We responded:
"Hi Lisa, Thank you so much for your kind words and the 5-star review! I’m glad to hear that you found our conversations helpful and personable — it’s important to me that you feel comfortable and heard. I’m always here to assist you with any of your property or vehicle insurance needs. Looking forward to continuing to work together! Best regards, Malik"
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Alexis Turner

September 26, 2025

5  out of  5
rating by Alexis Turner
"Malik was absolutely amazing to work with! He helped us secure better full coverage for our vehicles and made the entire process stress-free. He was incredibly kind, patient, and genuine every step of the way. His knowledge really stood out he explained everything clearly and made sure we understood our options. We truly felt cared for, not just like another customer. Highly recommend Malik for anyone looking for a trustworthy State Farm agent!"
We responded:
"Hi Alexis, Thank you so much for your wonderful review and for recommending me! It was truly a pleasure helping you secure the best full coverage for your vehicles. I’m glad I could make the process easy and stress-free while ensuring you felt cared for every step of the way. Your kind words mean a lot, and I look forward to continuing to support you with all your insurance needs. Please don’t hesitate to reach out anytime! Best regards,"
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Kevin Williams

September 17, 2025

5  out of  5
rating by Kevin Williams
"Adam at State Farm assisted me with adding a new vehicle to my insurance policy! State Farm staff are really knowledgeable in the products they offer. Thank you Adam at State Farm."
We responded:
"Hi Kevin, Thank you for taking the time to leave a 5-star review! I’m glad Adam was able to assist you smoothly with adding your new vehicle. Our team takes pride in providing knowledgeable and helpful service, and your kind words mean a lot. If you need anything else or have questions in the future, don’t hesitate to reach out! Best regards,"
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toya taylor

September 17, 2025

5  out of  5
rating by toya taylor
"Great customer service"
We responded:
"Hi Toya, Thank you so much for your kind words and the 5-star review! We’re thrilled to hear you’re happy with both the price and customer service. If you ever need anything or have questions, we’re always here to help! Best regards,"
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alonzo Jones

September 17, 2025

5  out of  5
rating by alonzo Jones
"Malik was very professional and helped me with all my concerns and issues, great service!"
We responded:
"Hi Alonzo, Thanks a million for your fantastic review! I’m glad I could turn your concerns into solutions and provide service that made a difference. Helping great clients like you is what makes this job so rewarding. Remember, I’m always here whenever you need a hand or have questions—consider me your insurance ally! Stay safe and take care,"
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kerima vali

September 9, 2025

1  out of  5
rating by kerima vali
"This is the worst insurance company I've ever known They increase the insurance every month without justification, my experience with it was very bad"
We responded:
"Hello Kerima, Thank you for sharing your feedback. We take all reviews seriously and strive to provide the best service to our customers. However, we could not find any record of your account in our system. If you have any concerns or questions about your insurance policy or billing, please contact us directly at 804-303-0013 so we can assist you personally and address any issues. We are committed to transparency and customer satisfaction and would appreciate the opportunity to resolve this with you. Best regards, Wael Ramadan Owner."
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WILLIE SPAIN

September 6, 2025

5  out of  5
rating by WILLIE SPAIN
"A young man helped me today named Malik. He was Great; first I want to say that he was very patient, and to me that goes a Long way. I'm 73 years old and I truly love to see someone that value their customers opinions, listen to them, and most of all give them respect. Malik was all those things and more. He answered all my questions. I wasn't ready when we started, but he was very patient and polite! That's how you keep customers happy! He took his time to listen to my concerns! I enjoyed talking to him, and telling me my different options. This man is good, patience, polite, and a good listener. He helped me, and i felt so good after we were finished. I enjoyed riding home pride. He made me feel safe. Keep up the good work; it's nice to know businesses with Good People in their company. I tip my hat to him, and Statr Farm!!!! Thank You All!!!!"
We responded:
"Thank you so much for your kind and thoughtful words! We’re thrilled to hear that Malik provided you with such patient, respectful, and attentive service. It’s truly our goal to make every customer feel valued and heard, and Malik exemplifies those qualities perfectly. We’ll be sure to share your compliments with him — it will mean a lot! We’re grateful to have you as part of the State Farm family and look forward to continuing to serve you with the care and respect you deserve. Thanks again for taking the time to share your experience! Warm regards,"
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Sierra Thomas

August 25, 2025

5  out of  5
rating by Sierra Thomas
"Malik was a great help. I had Statefarm in the past and I was happy to switch back after a few years. Malik answered all my questions, overall great customer service"
We responded:
"Thank you so much for your kind words! We’re delighted to have you back with State Farm and glad to hear that Malik was able to assist you and provide excellent customer service. If you ever have any questions or need support in the future, don’t hesitate to reach out. We appreciate your trust and look forward to serving you! Best regards,"
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Teresa Canestaro

August 14, 2025

5  out of  5
rating by Teresa Canestaro
"Malik was the most patient, friendly and helpful agent I have ever worked with. He honestly made the process of switching home and auto insurance not only fun but provided me with peace of mind answering all of my questions and eased my concerns. I felt taken care of and welcomed back into the State Farm family after having different insurance companies for the last year or so. He was nothing short of amazing and deserves a prize for his consumer service skills."
We responded:
"Hello Teresa, Thank you so much for your wonderful review! We’re thrilled to hear that Malik made your experience so positive and enjoyable. Providing peace of mind and exceptional service is what we strive for, and it’s fantastic to know Malik exceeded your expectations. We’re grateful to welcome you back to the State Farm family and look forward to supporting you for years to come. We’ll be sure to pass along your kind words to Malik — he truly deserves it! Best wishes,"
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Taineka Taylor

August 13, 2025

5  out of  5
rating by Taineka Taylor
"Hello All. I just wanted to share that Jenyfer was a blessing in this process of finding a better rate for my insurance. The genuineness, support and overall concern of putting my needs first was exceptional. I appreciate her efforts and help. She was very knowledgeable and her calming voice and understanding was what I needed at that time. I'm currently glad to be a part of the State Farm family. Thanks Jen for all you do and will continue to do for others. Best regards Tee"
We responded:
"Hello Tee, Thank you so much for your heartfelt review! We’re incredibly grateful to hear that Jenyfer was able to provide you with genuine support and exceptional service during your insurance process. Her dedication to putting your needs first and offering knowledgeable, calming guidance truly reflects the values we strive for at State Farm. We’re thrilled to have you as part of the State Farm family and appreciate your trust in us. We’ll be sure to pass along your kind words to Jenyfer! Best regards,"
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Sam Early

August 8, 2025

5  out of  5
rating by Sam Early
"Malik was a great help! He was friendly, thoughtful, and honest. He helped me decide what was right for my needs and my budget without pressuring or intimidating. Great service, and good people!"
We responded:
"Hello Sam, Thank you so much for your kind words! We’re glad to hear that Malik provided you with thoughtful, honest, and pressure-free service. Helping you find the right coverage for your needs and budget is our top priority. We appreciate your trust and look forward to continuing to serve you with the same great care! Best regards,"
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Dani Arroyo

August 5, 2025

5  out of  5
rating by Dani Arroyo
"Great customer services"
We responded:
"Dani, Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. At Wael Ramadan State Farm, we’re committed to providing personalized insurance solutions and exceptional service to meet your needs. If you ever have any questions or need assistance, please don’t hesitate to reach out. We truly appreciate your trust and support! Best regards,"
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Crystal Bailey

August 5, 2025

5  out of  5
rating by Crystal Bailey
"Malik was very attentive flexible and patient to my needs. He went the extra mile of cancelling my previous policy for me. Customer service was great from the beginning of the process to completion. Got me some good coverages for a fraction of the price."
We responded:
"Crystal, Thank you so much for your wonderful feedback! We’re delighted to hear that Malik provided attentive, flexible, and patient service throughout the process. Going the extra mile to make things easier for our customers is something we truly value. We’re also glad we could help you find great coverage at a price that works for you. Your kind words mean a lot to us, and we’ll be sure to share your praise with Malik. Thanks again for choosing us for your vehicle insurance needs! Best regards,"